Every review, answered well, in your voice
Sentiment and topics extracted per review. AI drafts the reply — a human always approves it.
- One inbox, every location
- Topics, not just stars
- Drafts in your tone
Review inbox
SampleStaff remembered my order from last week. Small thing, made my morning.
Twenty minutes for a flat white at 8am. Coffee was good, queue was not.
Great for working, but only two plug points in the whole place.
Built around what actually changes outcomes
One inbox, every location
Filter by rating, location, sentiment, answered state or topic. Nothing sits unanswered because it was on someone else's dashboard.
Topics, not just stars
Reviews are clustered by what they talk about — wait time, staff, parking, price — so you can fix the cause instead of the score.
Drafts in your tone
Set the voice once. Drafts arrive per review, referencing what the customer actually said. You edit and approve.
Nothing publishes itself
Approval is a product rule, not a preference you can switch off by accident. No reply reaches a customer unread.
Three steps, no black box
Connect your profiles
Reviews sync in with their history, so the themes are computed from your full corpus rather than the last few weeks.
Triage by impact
Unanswered negatives surface first, then unanswered positives, then everything else. The queue is ordered by what costs you most.
Approve and publish
Approve a draft and it posts. Every publish is written to the audit log with who approved it.
What this cannot do
We cannot remove genuine negative reviews, and no honest vendor can. We help you respond well and flag the ones that actually violate platform policy.
See your real local position in about ten minutes
Connect one location on the free plan and run a full audit. No card, no call, no commitment.